Careers: Sydney Opportunities

We create a world that inspires people to be better

Customer Service Manager - Events Industry

Are you passionate about customer service and looking to expand your career into people leadership and events? Apply Now!
  • Develop your career, step into people management and grow professionally
  • Work in a fun, collaborative team who celebrate success
  • Sponsorship opportunities for working holiday visa holders
About Liquid Learning:

We empower the leaders of today and create the leaders of tomorrow, and we start with ourselves.

Through world class development conferences and training, we equip the biggest brands globally to achieve their goals and power their people to peak performance. Our programs power the biggest brands in the world, from Qantas to Amazon, Woolworths to Meta, Salesforce to Telstra. When businesses look to empower, motivate, upskill & develop their people, they come to Liquid Learning. 

As the Customer Service Manager, some of your responsibilities will include: 
  • Managing, training and developing a growing team across both event coordination and customer service
  • Coordinating logistical and operational requirements and the management of suppliers, venues and speakers 
  • Delivering exceptional customer service pre, during and post event
  • Being a point of escalation for customer complains and offering tailored solutions
  • Motivating and driving your team to success
What will you bring?
  • Experience across events or customer service is advantageous and any people management experience is a bonus
  • Excellent time management and organisational skills
  • Strong verbal and written communication skills and you build rapport well
  • Eagerness to excel in their role and provide exceptional customer service
  • The ability to problem solve and multitask while maintaining high levels of accuracy
What’s on offer?
  • A strong focus on your own professional development
  • Opportunity to take the next step in their people management career in a growing team
  • Flexible working options and a hybrid environment supported
  • Social atmosphere, regular company drinks, lunchtime sporting teams, birthday and anniversary celebrations, ping-pong table & office dog called Pepper!
  • Breakfast and coffee provided 
We live and breathe our values and care about empowering our customers and our own people to be better both personally and professionally.
  • We work (and play) hard.
  • We give a sh*t!
  • We learn.
  • We innovate.
  • We are friends, family, whānau.
If this sounds like you, we would love to hear from you!

Date Updated : 2022-09-19

Type : Permanent / Full Time

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